Privacy Policy
Introduction
The publisher of the website www.cateringteammajetic.com is Catering TM d.o.o., headquartered in Zagreb, Koranska ulica 2, registered in the court register of the Commercial Court in Zagreb under MBS: 02935848 and OIB: 68091885513 (hereinafter: “Publisher”, “we”, “us”, “our”), which also acts as the personal data controller.
The website www.cateringteammajetic.com serves to present the offers, products, and services of Catering TM d.o.o. The website user (hereinafter: “User”) is any natural or legal person who visits, uses, or has used the content or services available via the internet domain www.cateringteammajetic.com
General
This Privacy Policy defines the manner in which we collect, process, and protect our users' personal data and explains the purposes and legal bases for processing.
Aware of the importance of privacy, Catering TM d.o.o. takes all necessary measures to protect users' personal data and inform them transparently about the processing methods. These rules apply to all users accessing our services online – whether via computer, mobile device, or tablet.
By using the website www.cateringteammajetic.com, the User confirms they are familiar with these rules and agrees to the terms of personal data processing.
The User is responsible for safeguarding their access data (e.g., passwords), and the Publisher shall not be held liable for technical difficulties or internet connection interruptions that may cause data loss.
Changes to the Privacy Policy
The Publisher reserves the right to amend or supplement this Privacy Policy at any time, without prior notice. All changes take effect immediately upon publication on www.cateringteammajetic.com. We recommend that Users periodically check the updated version to stay informed of any changes. If the User continues to use our services after changes are published, it is considered that they agree with them.
Data Collection Methods
We collect personal data when the User provides it to us directly – via contact forms, email, telephone conversations, mail, or social media. In certain cases, where legally permitted, we may also collect data from publicly available sources.
Types of Data We Collect
We collect only the data necessary to provide the requested services, which may include:
• First and last name:
• Email address:
• Phone number:
• Content of inquiries or reservations (e.g., number of guests, type of event):
• Technical data (IP address, browser, device, operating system):
• Data collected via cookies regarding interaction with the website
• Statistical data on website usage:
• Data obtained via marketing tools (Google, Meta, etc.):
The User may refuse to provide certain data, but this may limit the availability of specific website functionalities.
Use of Data
We use the data exclusively for the following purposes:
• Responding to inquiries and communicating with users
• Processing reservations and creating offers
• Improving the user experience on the website
• Analysis and statistics of website usage
• Displaying personalized advertisements (Google, Facebook, etc.)
• Fulfilling legal obligations and accounting regulations
• Collaboration with trusted processors (IT, marketing, bookkeeping)
All processing is conducted in accordance with the General Data Protection Regulation (GDPR).
Data Storage and Security
Data is stored on secure servers in the Republic of Croatia and on the servers of our contractual partners within the EU and the USA that comply with GDPR standards.
We use technical and organizational protection measures – such as encryption, backups, and controlled access – to ensure the protection of personal data.
Data is kept for as long as necessary to fulfill the purpose of processing or in accordance with legal obligations.
User Rights
The User has the right to:
Request access to their personal data
Correct inaccurate data
Request deletion of data
Limit processing or withdraw consent
Lodge a complaint with the competent authority (AZOP)
To exercise these rights, the User may contact us via email at info@cateringteammajetic.hr.
Contact
For all questions regarding personal data processing, you can contact us:
Email: info@cateringteammajetic.hr
Address: Catering TM d.o.o., Koranska ulica 2, Zagreb
Cookie Policy
What are cookies?
Cookies are small text files stored on the User's device when visiting a website. They enable device recognition and the adjustment of content, language, or interface settings.
How do we use cookies?
The website www.cateringteammajetic.com uses cookies for:
Proper functioning and security of the website
Analysis of traffic and user behavior
Customization of content and display of advertisements based on user interests
By using the website, the User consents to the use of cookies in accordance with these rules.
Vrste kolačića
1. Necessary Cookies
Enable basic website functionalities (navigation, security, forms). Without them, the website cannot function properly.
2. Statistical Cookies:
Help us understand how users use the site – how much time they spend on specific parts, what content they view, etc. We use them via services like Google Analytics to improve user experience.
3. Marketing Cookies:
Used for displaying personalized ads and remarketing campaigns via platforms like Facebook and Google Ads. These cookies do not contain personal data that could identify the user.
Cookie Management
The User can disable or delete cookies at any time in their web browser settings. By disabling certain cookies, the website will still be accessible, but some functionalities may be limited. For additional information about cookies and their use, you can contact us via email at info@cateringteammajetic.hr.